Custom software development
Internal business systems and modernisation of older applications.
Web applications
Web application development for Australian businesses
Bytelink Technologies builds custom web applications from its base in Brisbane, for businesses across Australia. The work covers customer and client portals, booking and management systems, client dashboards and first versions of software products. They run in any current browser, on desktop and mobile, with nothing to install. Each one is built at a fixed price or day rate agreed in writing.
When a web application is the right answer
A web application is software that your customers, partners or staff use through a browser. A brochure website presents information. A web application has accounts, data and workflows, so people log in, see information that belongs to them and complete their tasks.
One set of code serves every device, updates reach everyone at once, and there are no app store approvals to wait for.
Custom web application development starts from your workflow and your data, so the application fits the way your business works.
Problems a web application solves
- Customers phone or email for information they could look up themselves
- Bookings are managed by phone, email and a shared calendar, with double bookings and no-shows
- Documents are shared with clients as email attachments, with no record of what was sent
- Suppliers and partners send orders and reports by email, with no shared record
- Clients ask for the same figures every month, and someone builds them by hand
- A product idea needs a working first version to test with real users
Examples of web applications Bytelink Technologies builds
Customer and client portals
A secure place for customers to see job status, documents, quotes and invoices, and to send requests that land in the right queue.
Custom booking and management systems
Custom booking rules, availability, deposits, reminders and staff scheduling, for businesses that general booking tools do not fit.
Supplier and partner portals
A shared place for suppliers and partners to send orders, check stock and download reports, with a record of every exchange.
Client dashboards
Live figures your clients log in to see, drawn from your systems, with the filters and detail views they use.
Quote and order management
Product catalogues, pricing rules, quote approval and order tracking for your customers, connected to your accounting system.
First versions of software products
A focused first release of a software product, built to test the idea with real users and to grow from there.
Who it is for
Businesses whose customers want self-service
Trades, hire, professional services and membership organisations whose customers want to book, check status or download documents online.
Businesses with suppliers and partners
Companies that exchange orders, stock levels and reports with suppliers, partners or agencies.
Businesses whose clients want their own figures
Agencies, advisers and service providers whose clients want a dashboard with their own figures.
Founders with a product idea
Founders who need a working first version to test with real users before they invest further.
What you can expect
- Fewer calls and emails for information customers can see themselves
- Bookings and orders that update availability and stock in real time
- One record of each job, customer or order that every team shares
- Figures that are current without anyone building a report
- A system that works on any device without an app store release
How Bytelink Technologies delivers a web application
Discovery
Bytelink Technologies maps the users, the workflows, the data and the systems to connect, and defines the first release.
Design
Bytelink Technologies writes up the key screens, the data model, the sign-in approach and the integrations, with a scope, a timeline and a price. The data model is the set of records the application keeps and how they relate.
Build in increments
Working screens arrive in short increments, so your team and your customers can try them with real data.
Launch
Bytelink Technologies deploys the application, migrates the data and trains your team.
Technology
Web application or native mobile app
A native mobile app is an app installed from an app store. Many products start as a web application and add a mobile app later, and these differences decide which one a given product needs first.
| Question | Web application | Native mobile app |
|---|---|---|
| Where it runs | Any current browser, on desktop and mobile | Installed from an app store |
| Updates | Reach everyone at once | Released through the store and installed by each user |
| Offline use | Limited | Full |
| Device features | Camera and location through the browser | Full access, including notifications and sensors |
| Code to maintain | One set of code | One per platform, or a framework that builds for both from one set of code |
Questions about web applications
Should we build a web application or a mobile app?
Bytelink Technologies recommends a web application for most business software, because it works on any device through the browser and costs less to maintain. A native mobile app makes sense when you need offline use, deep access to device features or a presence in the app stores. Many products start as a web application and add a mobile app once the need is proven.
Can a web application connect to our accounting or customer relationship management system?
Yes, a web application connects to most accounting and customer relationship management (CRM) systems through their application programming interfaces (APIs). Integration is often what makes a portal or booking system valuable, because data flows to where it is needed without retyping. See systems integration and API development.
Where is a web application hosted?
Bytelink Technologies can deploy the application into your own cloud account, so you own and control the hosting.
How quickly can a first version of a web application be ready?
A focused first version of a web application can be ready in weeks when it is limited to the features that prove the idea. Discovery gives you a timeline before you commit.
Related services
Systems integration and API development
Connect your application to the rest of the business.
Website development
The public website that brings customers to your portal.
Start a conversation about your project
Tell Bytelink Technologies what you want to build, fix or automate. It replies by email with next steps and, where it helps, suggests a first conversation about the problem.